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To see the progress of your delivery, please enter your order number found in your order confirmation and shipping emails.

How You Can

How You Can Reach Us

SUPPORT 24/7

Our dedicated customer service team is led by our trusty receptionists Fiella and Marge. Whether you have a question, need help with an order, or just want to say hi — we're available 24/7!

You can reach us fastest by starting a live chat and we'll respond immediately. You can also email us at support@cyperglow.com and we'll get back to you as soon as we can.

You might first hear from Lila, our helpful beauty mascot, who can answer common questions. If your request needs a little extra care, we'll make sure it gets passed along to a member of our team.

Frequently Asked

Frequently Asked Questions

How Do I Use It? +

Easily incorporate into your hair removal routine by:

  1. Remove unwanted hair using your preferred method (shaving, waxing, epilating)
  2. Apply 3-5 drops of serum to clean, dry skin
  3. Massage gently until fully absorbed
  4. Reapply twice daily for optimal results

Enjoy smoother skin for longer.

How Long Until I See Results? +

Most users notice slower and finer regrowth within 1-2 weeks of consistent use. With consistent long-term use, many customers report dramatic reduction in hair growth that lasts even with less frequent applications. Results improve over time with regular use.

Where Can I Apply It? +

Our Cyperus Rotundus Skin Serum can be safely used on most body areas including face, underarms, bikini line, legs, and arms. For facial use, avoid the eye area.

Are There Any Side Effects? +

Our natural formula is very gentle with minimal risk of side effects. No users have reported significant side effects yet. If irritation persists, discontinue use.

Can I Return It If I Don't Like It? +

Absolutely! We offer a 365-day money-back guarantee.

If you're not completely satisfied within the first 365 days, you can return the product for a full refund.

When Will I Receive My Order? +

Orders take 1-2 days to process, and ship out!

Once shipped, your order will typically arrive within 3-10 days depending on where you are located!